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2 June 2020 GRDM Disaster Management Call Centre Operators play their part during lockdown

While South Africans welcome the phased easing of lockdown restrictions to alert level 3 of the five-tier lockdown system as from Monday 1 June, this action simply means that business as usual continues for those officials who have been working as essential workers during the lockdown period.

Among these are call centre operators of the Garden Route District Municipality (GRDM) Disaster Management Emergency Call Centre who work as frontline staff, 24 hours a day, seven (7) days a week.  These officials provide a supporting function to essential services providers, by answering general inquiries and emergency calls relating to Emergency Medical Services (EMS); accidents, fires and floods in the Garden Route region, and lately to a large extent, COVID-19 inquiries.

The GRDM Call Centre team consists of four (4) permanent and two (2) temporary operators who work 12 hour shifts at a time, dealing with a volume of ± 2700 – 3000 calls per month.  The well-trained and professional officials are known to perform their daily operations with high integrity and efficiency, providing accurate and reliable information to clients.

According to Mr Gerhard Otto, Manager of the GRDM Disaster Management Centre, “these officials are our unsung heroes who in these very difficult and uncertain times, are required to provide answers and direction to the Garden Route public whom they serve. The GRDM Covid-19 Command Centre continuously to provide operators with frequently updated information, in order for operators to address a myriad of enquiries directed to them as front-line call centre staff,” said Mr Otto.

The Council and management of the GRDM would like to acknowledge all employees and especially the essential workers who have showed great commitment and endurance during the past lockdown level 5 and 4.

“Public service must be more than doing a job efficiently and honestly.  It must be a complete dedication to the people and to the nation.’’   – Margaret Chase Smith  

1 June 2020 Media Release: Sunday 7 June marks three years after the 2017 Knysna and Bitou wildfire disaster

Media Release: Sunday 7 June marks three years after the 2017 Knysna and Bitou wildfire disaster

For Immediate Release
1 June 2020

“The 2017 Knysna wildfire disaster was without a doubt the most devastating of its kind in the history of Southern Africa,” says Cobus Meiring of the Garden Route Environmental Forum (GREF).”

“With the loss of life and a badly-affected local economy, irreparable damage done to infrastructure, businesses, agriculture, forestry and property running into trillions of rand, the Knysna disaster caused unparalleled ecological havoc in an area of over 20 000 hectares.

As part of an ongoing debate on the correlation between the consequences of COVID-19 and that of climate change, GREF asked Gerhard Otto, Head of the Garden Route District Municipality’s Disaster Management Centre, if the Southern Cape is today better prepared in the event of a repeat of the 2017 wildfire disaster.

“From a preparedness level the Garden Route District Disaster Management Centre, Local Municipalities, nature conservations entities, forestry as well as regional fire protection associations have, as a collective, ramped up capacity to fight wildfire disaster way beyond what was in place in 2017. Aerial firefighting capacity, clearing of fire breaks and upgraded firefighting equipment, all makes for a better-prepared region dealing with regular and intense wildfire scenarios,” says Otto.

7 June 2020 commemorates the 2017 Knysna wildfire disaster, and in many ways the risk of a repeat thereof in the Southern Cape remains.

“The 2017 Knysna wildfire disaster was caused by a perfect storm of climate change, super strong winds, possible human error and the prevalence of large-scale invasive alien plants in the landscape, all of which contributed to the scale and ferocity of the disaster.”

“For instance, in as much as disaster management and firefighting services are better resourced than three years ago, there is still too much invasive alien plants in the landscape that has the potential to provide the biofuel necessary for a repeat of the 2017 wildfire disaster.”

“Landowners, in general, do their best, within their means, to eradicate and control invasive alien plant growth on their land, but the task at hand is a mammoth one, and much more needs to be done in order to achieve a fire-safe environment in the Southern Cape,” says Otto.

“COVID-19 has had a severe and tangible effect on the socio-economic fabric of the Southern Cape and we know that the real challenge the advent of the pandemic is posing, is still nowhere near its true impact. Both COVID-19 and climate change will affect the future of the present-day Southern Cape dramatically. The new normal should no doubt include a rethink of how we manage our environment at all levels, not only for exposure to wildfire risk, but, just as important, the way we manage human settlement, water security and biodiversity conservation.”

“As we commemorate the physical horror of the 2017 Knysna wildfire disaster, and now having to deal with the trauma of COVID-19, all stakeholders and communities in the Southern Cape will have to take hands, develop an understanding of what the future will force upon us, and plan ahead for a safer and more secure region,” concludes Otto.

MEDIA ENQUIRIES

Gerhard Otto: Head of the Garden Route District Municipality’s Disaster Management Centre
Cell: 081 469 9128
Email: gotto@gardenroute.gov.za

Herman Pieters: Senior Communications Officer: Garden Route District Municipality
Cell: 081 455 5699
Email: communications@gardenroute.gov.za

Cobus Meiring: Chair of the Garden Route Environmental Forum Secretariat
Cell: 083 626 7619
Email: cobus@naturalbridge.co.za

31 May 2020 Weekly update on the Coronavirus by the Garden Route District Municipality Command Centre

Weekly update on the Coronavirus by the Garden Route District Municipality Command Centre

For Immediate Release
31 May 2020

The Garden Route has recorded five (5) COVID-19 deaths to date, 2 in George, 2 in Mossel Bay and 1 in Knysna. Our heartfelt condolences go out to all family members and friends of the deceased and we continue to keep them in our prayers. Since 24 May 2020, the Garden Route has recorded 26 new positive COVID-19 cases – a total of 98 Garden Routers have now recovered from the virus.

The directives relating to Alert Level 3 was issued earlier this week. We are relieved that the Garden Route district was not identified as a hotspot area, although there were articles doing the rounds that indicated otherwise.

Tomorrow, 1 June 2020, the entire country moves to Alert Level 3 which is welcomed as an opportunity to begin to breathe new life into the economy. It is however important that all employers and employees adhere to the critical safety measures to stop the spread of Covid-19 in the workplace. Those employees who are able to work from home are urged to do so because by staying home it ensures that those who can’t work from home can return to work safely – this makes it possible for the number of people on public transport and in the workplace to be reduced and for social distancing to be maintained.

Below find a breakdown of the Garden Route District Command Centre cluster feedback for the past week.

HEALTH CLUSTER

HEALTH STATISTICS

Statistics from a week back compared to today, 31 May 2020

Cases
(24/05)
Recoveries
(24/05)
Cases
(31/05)
Recoveries
(31/05)
Bitou 14 6 17 (+3) 11 (+5)
George 55 18 72 (+17) 24 (+6)
Hessequa 12 7 13 (+1) 9 (+2)
Kannaland 1 All recovered 1 (0) All recovered
Knysna 45 17 51 (+6) 26 (+9)
Mossel Bay 31 19 29 (-2) 23 (+4)
Oudtshoorn 10 4 11 (+1) 4 (0)
Totals 168 72 194 (+26) 98 (+26)

STATISTICS RELATING TO UNDERLYING DISEASES IN RELATION TO COVID-19 DEATHS IN THE WESTERN CAPE

Comorbidity Percent of deaths (as at 25 May 2020)
Hypertension 58%
Diabetes 56%
Chronic kidney disease 17%
HIV 16%
Asthma / chronic respiratory disease 15%
Cardiac disease 11%
Obesity 13%
Previous / current TB 13%
Cancer 2%
Other 16%

Stay safe by adopting these prevention strategies

  • Keep hydrated and monitor your blood glucose, blood pressure and temperature.
  • Take your medication correctly as prescribed by your health worker. Make sure that you wash your hands with soap and water for at least 20 seconds before you touch your meds.
  • If you are a stable patient, then you will get multi-month supplies from the health facility. Do not stop taking your medication unless the health worker tells you to. And never share your medication with anybody.
  • Try to make time to do physical activities for at least 30 minutes a day.
  • Keep your blood sugar levels as normal as possible (<5.5mmol) by eating healthy food. Have small regular meals.
  • Find out what your healthy weight should be.

HEALTH: ESSENTIAL WORKERS

In the Cape Town metro area 204 essential workers receive transport from a total of 77 Red Dot taxi services. The Garden Route district will also see the roll-out of the same service for essential workers from 1 June 2020.

The figures shared on Friday, 29 May 2020 regarding screening are as follows:

Town Screened Referred for testing
Riversdale 486 0
Slangrivier 406 0
Thembalethu 696 14
Bitou 562 2
De Rust 321 0
Dysselsdorp 305 0
Bridgton 884 1

The total number of people screened to date in the Garden Route district stands at 91 955. Of these, 486 have been referred for testing.

HEALTH: QUARANTINE AND ISOLATION FACILITIES

Two people are currently in quarantine and two in isolation at the PetroSA quarantine and isolation facility. There is space for 2092 people in private self-isolation facilities in the Garden Route at the moment

SAFETY AND SECURITY CLUSTER

  • Exercise times have been extended from 06:00 till 18:00, but not for groups.
  • Cross border travel under alert level 4 was allowed for only seven days, clarity has not been provided in terms of how it will work under alert level 3.
  • Attendance of funerals is still the same as it was under alert level 4 for a maximum of 50 allowed.
  • The current regulations indicate that all beaches must remain closed
  • Faith-based gatherings will be allowed on Alert Level 3 for 50 or less people.
  • All exercise centres will remain closed under Alert level 3.
  • Lodges, game reserves, bed and breakfast establishments remain closed except those with tourists and those who provide quarantine and isolation beds and for people who need accommodation for business purposes
  • Tourist attraction places remain closed
  • Liquor will not be allowed for sale from Friday till Sunday or on public holidays.
  • The sale of Tobacco remains prohibited

SOCIAL RELIEF CLUSTER

SOCIAL RELIEF: SOCIAL DEVELOPMENT

Town Applications Received  Applications Assessed  Applications Approved
Oudtshoorn 1249 1249 1135
Kannaland 1501 944 643
George 2777 2267 1813
Knysna 3527 1497 894
Bitou 1136 986 784
Mossel Bay 4188 2104 1142
Hessequa 908 678 412

SOCIAL RELIEF: HOMELESS

The number of homeless people houses at shelters in the Garden Route district stands at 296.

SOCIAL RELIEF: SASSA

All SASSA offices in the Garden Route are operational. The public is reminded that Old Age grants will be paid on 3 June 2020 while Child Care grants will be paid on 5 June 2020.

According to SASSA, 6 million applications for the COVID-19 Social Relief of Distress (SRD) Grant have been received to date. The national minister is expected to provide a breakdown of the applications per province on 1 July 2020.

We appeal to those already receiving social grants not to apply as they are not eligible for the Special Covid-19 SRD Grant. It is only meant to benefit persons who are currently not receiving any form of income support from government. An applicant must be a South African Citizen, a permanent resident or refugee who is registered on the Home Affairs system and living within the borders of the Republic of South Africa.

People can apply in one of three ways:

  • WhatsApp line: 082 046 8553
  • USSD or SMS line: *134*7737#
  • Online: srd@sassa.gov.za

The Garden Route District Command Centre have requested feedback about the R350 Covid-19 relief grant breakdown per ward. Once this information is available it will be shared.

EDUCATION CLUSTER

EDUCATION: SCHOOLS

Teachers have already been back at school and nationwide R50 million worth of Personal Protective Equipment have been purchased and supplied to schools around the country. Garden Route District Municipality’s Environmental Health Practitioners have been actively involved in educating and creating awareness at schools over the past week – view what the GRDM did here.

BUSINESS, ECONOMY AND TOURISM CLUSTER

It is important to remember that the more businesses that are able to operate safely during the Alert Level 3, the sooner people can get working again, and the sooner there will be a  move towards an economic recovery in the Garden Route and the Western Cape.

R7 million of business relief funding have been approved for the Garden Route District through Business Partners (Johan Rupert funding), 267 jobs were saved. The Command Centre has requested confirmation in writing as well as break-up per municipal area.

Small Enterprise Finance Agency (SEFA) approvals on the debt relief funds in the Garden Route and Central Karoo stands at R 4 373 391.77 with 16 SMMEs benefiting to date.

Successful applicants:

Area Approved Amount Jobs Sustained
Great Brak River R461 244.00 10
Plettenberg Bay R500 000.00 10
Plettenberg Bay R197 646.00 6
Plettenberg Bay R91 035.00 3
George R212 415.00 2
Plettenberg Bay R395 298.00 6
George R434 699.29 7
Oudtshoorn R132 756.00 3
Sedgefield R356 814.72 3
Karoo R169 257.00 4
Knysna R185 850.00 2
Mossel Bay R127 322.58 2
Mossel Bay R51 510.00 3
George R177 000.00 2
George R460 343.80 17
George R420 200.38 26

BUSINESS, ECONOMY AND TOURISM: GARDEN ROUTE FILM OFFICE

The Garden Route International Film Festivals (previously Knysna Film Festival) aim to launch drive-in cinemas in 8 towns by the end of Sept/beginning of October 2020. LED offices at municipalities have been requested to assist with identifying and securing locations.

For any questions on implementing safety guidelines in the workplace, businesses can email WESGRO: supportbusiness@wesgro.co.za

IMPORTANT TOOLS FOR BUSINESSES

Western Cape Government has created the following important tools for businesses to access during the COVID-19 pandemic:

  • SupportFinder tool which helps businesses navigate and apply for the available financial relief packages,
  • Jump for entrepreneurs smartphone app which provides valuable advice, networks and tools for those who run a business, or who wish to start a business,
  • Tech Volunteers Programme which connects businesses who want to become more digital with industry experts for free two-hour advisory consultations, and
  • #GoDigitalWC webinars which brings leading experts in digital technology and business transformation to present ideas and advice for SMMEs on how they can adapt and innovate during Covid-19.

IMPORTANT RESOURCES FOR BUSINESSES

The Western Cape Government has made online resources available for employees and employers which can be accessed here:

For employers

 For employees

 

PLEASE REMEMBER THESE FIVE GOLDEN RULES OF KEEPING SAFE 

  1. Work from home if you can or if you are feeling unwell
  2. Practice social distancing and stay 1.5 metres from others
  3. Wash or sanitise hands regularly
  4. Practice good hygiene
  5. Wear face masks or a face covering when in public

 

29 May 2020 Media Release: Seventh week of community screening and testing

Media Release: Seventh week of community screening and testing

For Immediate Release
29 May 2020

Community health workers across the Garden Route District have screened 92 441 people and referred 486 for testing as of 28 May 2020.

‘We would like to express our utmost appreciation and thanks to our health teams who have done great work under very challenging conditions to serve our communities by screening and educating as many people as possible,’ said District Manager, Mr Zee Brickles.

 Community screening and testing (CST) is in its seventh week and health teams have been to the most vulnerable communities. During the CST, the support of the community is essential for the success in stopping the spread of the virus.

‘We would like to thank our communities for allowing our health care workers to screen them. We remind our communities to adhere to our 5 golden rules of good hygiene as we move towards  the expected peak.  Please continue to support each other as this pandemic affects us all,’  said Brickles.

5 Golden Rules of Good Hygiene:

  1. Wash your hands regularly with soap and water.
  2. Keep surfaces clean.
  3. Do not touch your face.
  4. Cough and sneeze into your bent elbow.
  5. Keep 1,5 m away from people and wear a mask when in public.

When facing a threat on a global scale, such as Covid-19, it is normal to feel anxious, scared, confused, and overwhelmed. Even more so with the overload of information available and our numbers of positive cases increasing in the Province. However, by limiting your exposure to other people, you can protect your family and yourself.  It is important that we stand together and that we support each other, especially our neighbours and friends who have tested positive for Covid-19. Anyone can be infected with Covid-19 and anyone can carry the virus, even without showing symptoms. The Coronavirus does not discriminate between age, gender, race, or disability. People who are especially vulnerable are those with underlying medical conditions, such as hypertension, diabetes, lung disease, TB, and HIV.  We should not stigmatise people who have tested positive. We must offer our support. Although you should avoid physical contact, you can support them by messaging or calling to ask how they are doing. As they and the rest of their household will be in isolation, you can offer to help by buying food or medication and dropping it off at their door. Remember, we are in this together and must support each other.

Garden Route screening statistics from 6 April to 28 May 2020

  •  Bitou subdistrict: 18 634 people screened and 45 referred for testing
  • George subdistrict: 16 769 people screened and 98 referred for testing
  • Kannaland subdistrict: 3 039 people screened and 5 referred for testing
  • Mossel Bay subdistrict: 15 081 people screened and 177 referred for testing
  • Hessequa subdistrict: 18 934 people screened and 131 referred for testing
  • Knysna subdistrict: 5 619 people screened and 20 referred for testing
  • Oudtshoorn subdistrict: 14 365 people screened and 10 referred for testing

 

Community Screening and Testing for 1 to 5 June 2020:

 1 June: De Rust, Oudtshoorn, Dysselsdorp, Heidelberg, Pacaltsdorp, Alma, Sedgefield

  • 2 June: De Rust, Oudtshoorn, Dysselsdorp, Heidelberg, Pacaltsdorp, Alma, Sedgefield
  • 3 June: De Rust, Oudtshoorn, Dysselsdorp, Heidelberg, Pacaltsdorp, Alma, Sedgefield
  • 4 June: De Rust, Oudtshoorn, Dysselsdorp, Heidelberg, Pacaltsdorp, Alma
  • 5 June: De Rust, Oudtshoorn, Dysselsdorp, Pacaltsdorp, Alma

-END-

Nadia Ferreira
Principal Communications Officer
Garden Route and Central Karoo Districts
Western Cape Government Health
Town Clinic,Plettenberg Bay

Tel: 044 533 3846

29 May 2020 Media Release: GRDM Municipal Health Services section educates schools regarding COVID-19

Media Release: GRDM Municipal Health Services section educates schools regarding COVID-19

For Immediate Release
29 May 2020

The National Minister of Basic Education, recently, announced the re-opening of South African schools for Grade 7 and Grade 12 learners on 01 June 2020.

To ensure that these learners enter a safe learning environment it was expected from teachers and principals to return to their schools on Monday, 25 May 2020. This period allowed officials/educators to prepare for the return of learners and to receive personal protective equipment. To ensure that the safe learning environment is maintained during the COVID-19 pandemic, the Department of Basic Education also issued a standard operating procedure which will be used by schools.

A crucial role-player in maintaining an overall healthy learning environment in the Garden Route, is the Garden Route District Municipality (GRDM) Municipal Health Services function. Part of the responsibilities of Environmental Health Practitioners (EHPs) are to survey and prevent communicable diseases from spreading – this exclude the roll-out of immunization campaigns. It entails the training, awareness and education of all the school circuits within the Garden Route district.

When referring to this critical period, Manager of Municipal Health Services at GRDM, Mr Johan Compion, said: “Health promotion and safety protocols will be addressed to combat the spread of COVID-19. This will be done in collaboration with the Provincial Department of Health and the Department of Education,” he added.

Environmental Health Practitioners from Garden Route District Municipality conduct awareness sessions at various schools in the Garden Route district.

He furthermore highlighted that training of the school governing bodies has already started on Tuesday, 26 May 2020 in each sub-district of the Garden Route, which was conducted by EHPs of GRDM. He added that this will ensure that schools in the Garden Route district are equipped with information to implement a plan which they can effectively execute regarding disinfection and sanitation, especially for high risk areas, e.g. but not limited to:

  • School buildings;
  • Classrooms;
  • Staff toilets (showers, bathrooms, railings etc.);
  • Learner toilets;
  • School Hostels;
  • Kitchen facilities, cuisine areas, kiosk`s (”snoepie”);
  • School gym;
  • All school vehicles (mini-buses any other vehicle);
  • Offices.

The Constitution of the Republic of South Africa allocates Municipal Health Services as a Local Government function under Part B of Schedule 4, Section 156 (1) (a). This means that EHPs from the GRDM have to conduct environmental health inspections at school premises in the Garden Route district. Furthermore, the National Health Act, 2003 (Act 61 of 2003) defines Municipal Health Services in terms of the following 9 Key Performance Areas:

(1) Water quality monitoring

(2) Food control

(3) Waste management

(4) Health surveillance of premises

(5) Surveillance and prevention of communicable diseases, excluding immunizations

(6) Vector control

(7) Environmental pollution control

(8) Disposal of the dead

(9) Chemical safety

In maintaining the health standard of schools in the Garden Route, the district will continue to roll out awareness about COVID-19 through promoting proper hand washing techniques, social distancing, cough etiquette, cleaning, sanitizing and continual disinfection of frequently touched surfaces.

ENDS

28 May 2020 Media Release: Extension of SLA between AON (PTY) Ltd and Garden Route District Municipality for 12 months

Media Release: Extension of SLA between AON (PTY) Ltd and Garden Route District Municipality for 12 months

For Immediate Release
28 May 2020

Council has appointed AON (underwritten by Lion of Africa) during 2015/2016, after a competitive bidding process was followed (Tender E/02/15-16). AON was appointed for a 3 year period to provide insurance coverage to council. The tender was extended until 30 June 2020 and a formal tender process was initiated during February/March 2020, but then the COVID19 pandemic struck South Africa which placed the procurement process on hold. On 27 May 2020, the Garden Route District Municipal Council discussed and approved the extension for 12 months from 1 July 2020 – 30 June 2021 of the Service Level Agreement between AON (PTY) Ltd and Garden Route DM, having due regards for the requirements as per section 116 of the Municipal Finance Management Act 56 of 2003.

AON is willing to continue to render the contracted insurance services to Garden Route District Municipality for the 12 month extension period.

In terms of Section 116 of the Municipal Finance Management Act, Act 56 of 2003, a contract of agreement procured through the Supply Chain Management policy, may be amended by the parties, but only after the local community has been given reasonable notice of the intention to amend the contract or agreement.

The local community is henceforth invited to provide comments, if any, to Mr Monde Stratu, Municipal Manager, Garden Route District Municipality, via e-mail: info@gardenroute.gov.za before 15 June 2020.

For any information about the above, contact the Manager: BTO/AFS/Assets Ms. L Hoek at louise@gardenroute.gov.za or Senior Accountant: Assets Mr J Samery at john@gardenroute.gov.za, telephone: 044 803 1325

26 May 2020 Media Release: Ecological grief sets in as the lockdown highlights the looming plight of greater humanity – the destruction of our environment

Media Release: Ecological grief sets in as the lockdown highlights the looming plight of greater humanity – the destruction of our environment

For Immediate Release
26 May 2020

“In an ongoing series of debates with experts in various fields, the Garden Route Environmental Forum (GREF) seeks to highlight aspects related to COVID-19 demands on humanity, and that which is unfolding as climate change steadily brings about corresponding and irreversible changes with daunting challenges,” says Cobus Meiring of the GREF Secretariat.

The matter of the fairly new concept of ecological grief and human behaviour, which was instigated by COVID-19, highlights the looming plight of greater humanity: the destruction of our environment.

According to Hanna Kotze, an organisational culture consultant and clinical social worker, climate change brings an unknown threat to normality in terms of how humans will experience the environment, and it will do so in many respects that are more often than not difficult to comprehend or even believe. In as much as the Coronavirus (COVID-19) is invisible, but the threat is very real and present, so is climate change, and humanity sense the danger, which in turn brings about a constant anxiety.

Says Kotze, “Ecological grief is a relatively new term for the subconscious but the concept embraces the collective grief humanity experiences when witnessing and experiencing loss of biodiversity and the destruction of the natural environment.”

“Natural disasters with their roots in climate change, such as the recent Knysna wildfire disaster, catastrophic drought in South Africa, Hurricane Katrina in the USA, wildfires in Australia and Europe, and the Idai tropical cyclone in Mozambique are all examples where humanity suffers from ecological grief, which no doubt impacts on the emotional well-being of nations affected,” explains Kotze.

“Many of us may feel paralysed by panic over climate change and overwhelmed by the pace and scale of ecological losses. Mourning nature does a great service by giving a name to this grief, setting us all within a community of others who mourn alongside us, and by guiding us to respond not with despair but with hope and courage”.

“Hopefully, the advent of COVID-19 will have the right kind of response in how we ensure a more sustainable future in South Africa and the world, and planning for what is to come will go a long way in ensuring just that,” concludes Kotze.

Humanity feels overwhelmed by the sheer destruction of our environment brought about by increasingly devastating natural disasters with their roots in a changing climate. (Photo: SCLI)

The Garden Route Environmental Forum (GREF) is a public platform for environmental management entities in the Southern Cape, and a regional think tank on climate change mitigation and adaption.

MEDIA ENQUIRIES

Cobus Meiring: Chair of the Garden Route Environmental Forum Secretariat

Cell: 083 626 7619

Email: cobus@naturalbridge.co.za

 

Hanna Kotze: Organisational Culture Consultant, Clinical Social Worker and Trauma Counselling

Mobile Number: 084 341 0059

Email Address: hanna@hannakotze.co.za