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Contact Us

The Garden Route District Municipality (GRDM) strives to ensure that you experience a speedy, effective service and that your queries are answered promptly. If you need to speak to someone via the phone, or if you are unsure of who to speak to, kindly browse through the list of our public contacts below. Alternatively, e-mail if you are experiencing issues relating to unanswered queries or phone calls.

General enquiries

The Garden Route District Municipality switchboard will transfer you to the most relevant person relating to your query.
Our operating hours are from Mondays to Thursdays, from 07:30 to 16:30 and on Fridays from 07:30 till 13:30.

Tel: 044 803 1300

All e-mails to the municipality should include our official e-mail to ensure that public queries are captured and routed to the relevant person(s). It is not advised that any person contact an official without including in their e-mail.

Garden Route District Municipality’s Head Office is based in George at the following address:
54 York Street

The official postal address of the municipality is located in George. If you are interested in contacting any of our sub-offices via post, sending your mail to the official postal address will suffice. We will make use of our employees to see to it that your mail is delivered to the relevant office and person.

Postal address:
PO Box 12

We have eight (8) sub-offices in the Garden Route. Most of our sub-offices deal only with Municipal Health Services, except for our Fire and Rescue Services office in George which is dedicated to providing mountain and veld fire services to the entire Garden Route.

Knysna Sub-Office
Tel: 044 382 7214
Address: 24A Queen Street, Knysna, South Africa, 6570

Mossel Bay
Tel: 044 693 0006
Address: C/O Marlin & Sampson Street, Extention 23, Mossel Bay, South Africa, 6506

Plettenberg Bay
Tel: 044 5011600
Address: 4 Virginia Street, Plettenberg Bay, 6600

Tel: 044 272 2241
15 Regent Street, Oudtshoorn, South Africa, 6620

Tel: 028 713 2438
Address: 24 Mitchell Street, Riversdale, South Africa, 6670

Roads Services
Tel: 044 803 1500
Address: Mission Street, George Industria, George, South Africa, 6530

Community Services
Tel: 044 803 1522
Address: Mission Street, George, Western Cape, South Africa, 6530

Fire Services (George-base)
044 805 5071
Address: Opal Close, Tamsui Industrial, George, 6530

Fire Services (Kannaland-base)
Tel: 028 551 2456
Address: 54 Van Riebeeck Street, Ladismith

Ethics & Fraud Hotline (available 24/7)

  • Tel/Fax: 0800 116 616
  • E-mail:
  • Website:
  • SMS: 30916
  • App: Vuvuzela Hotline (App store)
  • Fax: 086 726 1681

Emergency numbers and hotlines

Emergency Communications (Garden Route District Municipality)
Report vehicle accidents which pose a threat to the natural environment, disasters (fires, flooding, disease control, weather warnings, drought) to our Emergency Call Centre.

Tel:  044 805 5071
Operating hours: 24/7, 365 days per year

Ambulance Services (EMS, ER24)

Report health related emergencies, motor vehicle accidents, search and rescue incidents 24/7 to our Ambulance Services call centre.

Tel: 10177
Operating hours: 24/7, 365 days per year


Find your councillor

Executive Mayor’s Office

Read more
Tel: 044 803 1301