The Garden Route District Municipality (GRDM) strives to ensure that you experience a speedy, effective service and that your queries are answered promptly. If you need to speak to someone via the phone, or if you are unsure of who to speak to, kindly browse through the list of our public contacts below. Alternatively, e-mail communications@gardenroute.gov.za if you are experiencing issues relating to unanswered queries or phone calls.
General enquiries
The Garden Route District Municipality switchboard will transfer you to the most relevant person relating to your query.
Our operating hours are from Mondays to Thursdays, from 07:30 to 16:30 and on Fridays from 07:30 till 13:30.
Tel: 044 803 1300
All e-mails to the municipality should include our official e-mail to ensure that public queries are captured and routed to the relevant person(s). It is not advised that any person contact an official without including info@gardenroute.gov.za in their e-mail.
Garden Route District Municipality’s Head Office is based in George at the following address:
54 York Street
George
6530
The official postal address of the municipality is located in George. If you are interested in contacting any of our sub-offices via post, sending your mail to the official postal address will suffice. We will make use of our employees to see to it that your mail is delivered to the relevant office and person.
Postal address:
PO Box 12
George
6530
We have eight (8) sub-offices in the Garden Route. Most of our sub-offices deal only with Municipal Health Services, except for our Fire and Rescue Services office in George which is dedicated to providing mountain and veld fire services to the entire Garden Route.
Knysna Sub-Office
Tel: 044 382 7214
Address: 24A Queen Street, Knysna, South Africa, 6570
Mossel Bay
Tel: 044 693 0006
Address: C/O Marlin & Sampson Street, Extention 23, Mossel Bay, South Africa, 6506
Plettenberg Bay
Tel: 044 5011600
Address: 4 Virginia Street, Plettenberg Bay, 6600
Oudtshoorn
Tel: 044 272 2241
Address:15 Regent Street, Oudtshoorn, South Africa, 6620
Riversdale
Tel: 028 713 2438
Address: 24 Mitchell Street, Riversdale, South Africa, 6670
Roads Services
Tel: 044 803 1500
Address: Mission Street, George Industria, George, South Africa, 6530
Community Services
Tel: 044 803 1522
Address: Mission Street, George, Western Cape, South Africa, 6530
Fire Services (George-base)
Tel:044 805 5071
Address: Opal Close, Tamsui Industrial, George, 6530
Fire Services (Kannaland-base)
Tel: 028 551 2456
Address: 54 Van Riebeeck Street, Ladismith
Fire Services (Riversdale-base)
Tel: 083 941 1653
Address: 35 Mulder Street, Riversdale