Media Release: COVID-19 Business Safety: Compliance Complaint Form

For Immediate Release
3 July 2020

Businesses are expected to put measures in place to prevent the spread of COVID-19 and protect the health of the public and their employees.

If you notice that a company or business is not doing what they should be doing, please complete the form at this web address: https://coronavirus.westerncape.gov.za/covid-19-business-safety-complaint-form

The purpose of this complaint form is to notify the Western Cape government of a risk to public health. Submitting fake or fraudulent complaints will have a negative impact on our ability to help those who need it and on our ability to prevent the spread of COVID-19. Abusing this complaint form and spreading fake or fraudulent news is illegal and will result in serious action being taken against you. All personal information provided here will be kept confidential. Any information that is passed on to others to investigate your complaint will be kept anonymous. Western Cape Government will investigate each complaint and work to resolve your complaint as a matter of urgency. Those lodging complaints will only be contacted if necessary to acquire more information.

Those who would like to follow up on a complaint need to submit their query again using the same form.